Customer Support

Password Lookup Form
Use the following form to lookup your Password or Subscription ID.
* Join Email Address :


* Email address when you joined.


** Remember: Your username & password is CaSe SeNsItIvE
Please make sure that you have typed your username and password correctly.

Both are CaSe SeNsItIvE. This means you must type-in the letters/numbers EXACTLY how you typed in them when you joined our site.

Please check the e-mail sent to you when you signed up to help you remember what your username & password is and looks like.

Make sure you CAP LOCKS is "OFF" and your NUM LOCK is "OFF". This is the most common error.