Support Wizard

Visual Password Problem

Possible reasons:

- In order to view COHF, disable the McAfee Personal Security program. Members have alerted us that it has blocked cookies from our site which we use to validate that you are a member.


- If you have forgotten what your visual pass code is, you can retrieve it Here.


- You have not set a visual password yet. Click Here to set a new visual password.


- You selected the wrong visual password pictures.


- You have a new membership.  A new visual password needs to be set for your new membership.  Click Here to set a new visual password.


- If you wish to change your email address, use the Visual Pass Wizard. Fill in your user name and email that you are associated with. Then on the next page, you have an option of changing your email address.


- Why do I have to enter the visual passcode at regular intervals? Due to the growing popularity of COHF, we are having to take higher security measures to keep out hackers and minors from getting into it. This is done by the visual passcode, which acts as a second layer of security. You have to re-enter this passcode about once every 2 hours that you are on our site. We want to insure excellence in the site quality and member protection.


This didn't help ?? Then Click Here to continue.

Support Wizard