!THIS MESSAGE IS AN AUTOREPLY! We have recieved your report stating you are having problems with your password/login and will do everything in our power to fix the problem as soon as possible (usually within 24 hours). In the meantime have you tried both upper and lower case when entering the password as the password/login are both case sensitive. Here some other possible reasons of password problem: - You must log from the http://www.cumonherface.com in order to get to the members section. You can bookmark pages inside the members section but you must be authentificated first using Visual Password. - Your username and password has expired. https://www.ccbill.com/system/member.cgi to check the status of your Subscription for CCBill Subscription or https://www.ibillcs.com/ for IBill Subscription. - Check that you have the latest browser for your Operating System, for Windows users, update your browser at http://windowsupdate.microsoft.com Version 5.0 seems to have some problems (there's some securities holes in it, so you better upgrade anyway). - Site Grabber are not authorized. - You might get denied if your Media Player ask you for your username and password everytime you access a movie, to prevent it, keep your Media Player open while looking at them. - Time out every 4 hours, this is normal, you have to re-enter the Visual Password about once every four hours that you are on our site. We want to insure excellence in the site quality and member protection. - You used more than 1 Gigabytes worth transfer in less than 10 hours. You will need to wait a few hours. Thank you COHF Support